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Providing you with exceptional service is our priority. You can contact our Customer Care Advisors by phone or email. 

If your inquiry is regarding a recent order, we are hard at work getting your orderready for shipment but are experiencing some delays due to the high volume. Please allow an additional 2–3 days for processing. Once complete, we’ll follow upwith another email when your shipment is on its way. 

We’re just as excited to get this order to your door! We thank you for your patience and apologies for any inconvenience.

By Telephone 

For orders placed on this site please call +60 12 79393 65, Monday-Sunday, 10am-10pm 

By Email 

Please email us using: info@hyrem.com.myWe aim to respond to all emailswithin 7 working days. 

All email inquiries are answered in the order they are received. If your matterrequires immediate attention, we suggest you call one of our Customer Serviceadvisors at the number listed above. 

Our Retail Store 

Melawati Mall 

Lot L2-21, Level 2, 

Jalan Sabah, 

Taman Melawati, 

53100 Ampang Jaya